Artificial Intelligence: Enabling Real World Customer Experiences
A recent Gartner research signals that customer service providers will increase investments in Chatbots, AI and analytics over the next two years. Organizations are leveraging these agile technologies to deliver end-to-end humanized customer experiences. AI-enabled solutions can help organizations to understand the customers’ needs and wants and push hyper-personalized content at individual level. AI-infused customer platforms, virtual assistants and bots have become powerful weapons for translating customer interactions into actionable insights. It’s high time that organizations think holistically and intelligently and seize new opportunities to enable superior and rich customer experiences. Read below to know how AI can help create beneficial relations with customers and deliver unprecedented success across various sectors. Healthcare AI can create digital profiles of patients and use “conversational interfaces” to drive exceptional experiences for both patients and health wo